Terms & Conditions
Payment
We accept Visa, MasterCard®, American Express, PayPal, Google Pay & Apple Pay.
When it comes to purchasing anything online, the security question towers above everything else. Our store’s overall cyber security and particularly the billing process security is something we do not take lightly. All of your shopping here will be a fun and safe experience. If you have any difficulties in the checkout process, you can always address our customer support department with your billing questions.
Delivery
We deliver only in Switzerland. The shipping charges are calculated from the weight of products you ordered. Due to the pandemic, the shipping days are also not 100% sure, it can also delay few days. We guarantee you that you will receive your parcel once you have paid properly the total amount (included the shipping cost) and that you gave us your correct delivery address. If you have not given us exact delivery address please contact us to change it as quickly as possible at niabeautyofficiel@gmail.com .
If you do not contact us before the parcel got dispatched and you gave us the wrong adress, we won't refund you even if you do not receive the parcel. Because we are not responsable of the buyer's mistake, so in this case the buyer cannot claim a refund nor in exchange lashes.
The buyer has the responsability of giving correct informations during the payment process.
Return & Refund
We don't accept return neither we pay the return of the parcel.
If your item is damaged when received, please inform us within 3 days. Make sure to record a video or take a picture when opening. After we received your demand, we will process and contact you shortly.
If all the conditions are not completed, then we will advise you to not sent the parcel back because unfortunately we cannot give you a refund nor an exchanged lash.
We inform you that due to hygienic precaution and safety of our clients, we don't accept the return process.
Security & Confidentiality
We ensure you that all your data will be kept private and not revealed to anyone. Your data are used only once for delivering your ordered products and for newsletter if you have subscribed. We garantee you that all your details will be safe and your payment process too. We use Paypal & Stripe as payment processor for the moment which are very securely encripted.
The buyer has the responsability of giving correct informations during the payment process. If not done propery, we are not in charge of the false informations and the consequences.
Display prices in:CHF
